Operations

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Hendra Hadi

Operations Manager

Experienced hospitality professional with over 20 years in recreation, leisure, and spa management. Proven track record in leading teams, enhancing guest experience, and increasing departmental revenue within international hotel chains including Accor Hotels, Radisson, Wyndham, and more.

Operations Manager 20+ Years Hospitality hendra@kutaemergency.co.id

Core Skills

Recreation & Leisure Management Spa Operations Team Leadership Guest Experience Revenue Growth Training & Development Facility Operations

Languages

Indonesian

Native

English

Fluent

Work Experience

Kuta Emergency Facility — Operations Manager

Mandalika SEZ, Lombok

2023 – present

Nuanza Hotel & Convention Center — Spa & Recreation Manager

2022 – 2023

Wyndham Sundancer Lombok — Spa & Recreation Manager

2018 – 2021

Radisson Batam — Recreation Manager

2018

Novotel Lombok — Recreation Manager

Increased revenue significantly above budget

2015 – 2017

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